Shipping policy
This Shipping Policy is part of our Terms of Service and applies to every order placed on sheforma.com.
Where We Ship
We ship to every U.S. address our checkout accepts: all 50 states, the District of Columbia, U.S. territories such as Puerto Rico, PO Boxes, and APO/FPO/DPO military addresses. We also ship to the United Kingdom and Italy with free tracked shipping; delivery typically takes 5 to 9 business days. We do not ship outside the United States, the United Kingdom and Italy.
Deliveries outside the 48 contiguous states — Alaska, Hawaii, U.S. territories and military addresses — usually take longer than the times below, typically 10 to 15 business days. If our carrier cannot complete delivery to your address, we will reship or refund your order in full, at your choice.
Shipping Cost
Shipping is free on all orders. There is no minimum order value.
Processing Time
Orders placed before 2:00 PM ET on a business day are handed to the carrier within 24 hours. Orders placed after 2:00 PM ET, on weekends, or on public holidays are handed to the carrier on the next business day. You receive a shipping confirmation email with your tracking number as soon as the parcel is picked up.
Delivery Time
Once shipped, delivery typically takes 5 to 7 business days. Total time from order to doorstep is therefore usually 6 to 8 business days. These are estimates, not guarantees: carrier delays, weather, customs inspections and other events outside our control can extend them. If your order has not arrived within 30 days of the shipping confirmation, contact us at info@sheforma.com and we will either reship it or refund you in full, at your choice.
Tracking
Every order ships with end-to-end tracking, trackable from dispatch through to final delivery at your address. Tracking information may take up to 48 hours after dispatch to show its first scan.
Duties and Import Taxes
Our orders ship on a Delivered Duty Paid (DDP) basis. Any applicable duties and import taxes are paid by us. You will never be asked by the carrier to pay additional duties, customs charges or handling fees to receive your order. If a carrier ever asks you for such a payment, do not pay it: contact us first at info@sheforma.com.
Order Changes and Cancellation
Because we dispatch quickly, we can only change or cancel an order before it is handed to the carrier. Email info@sheforma.com as soon as possible with your order number. Once the order has shipped, it is subject to our Refund Policy.
Incorrect Addresses and Failed Deliveries
Please check your shipping address carefully at checkout. If a parcel is returned to us because the address was incomplete or incorrect, or because it went unclaimed, we can reship it once you cover the cost of the second shipment, or refund you the price of the products less the cost of the original shipment.
Risk of Loss
Title and risk of loss pass to you when the carrier confirms delivery to the address you provided. If your tracking shows delivered but you have not received the parcel, contact us within 7 days of the delivery scan and we will open an investigation with the carrier.
Damaged or Incorrect Items
If your order arrives damaged, defective, or is not what you ordered, contact us at info@sheforma.com within 30 days of delivery with your order number and photos. We will make it right.
Contact
LCWY LLC, Reg. No. 6305124 (DE), 8 The Green STE A, Dover, DE 19901, USA — info@sheforma.com
Last updated: July 26th, 2026