How can we help?

Start from the band + cup you already wear: bands 28–46, cups B to F. The size guide translates it into your SHEFORMA size, S to 5XL. Measure once, order, and if it’s off the free exchange covers you.

Open the size guide

Size up. Full busts do better with the roomier cup, and if it’s still off the Free Size Exchange fixes it in 48 hours without you shipping anything back first.

Yes, and it’s the point. The band is the part that carries, like the hip belt on a backpack. A band that feels like nothing is carrying nothing, which puts the weight back on your straps. It relaxes slightly as it breaks in, and the 99-day guarantee covers you while you find out.

Email us. We ship your correct size within 48 hours and cover shipping both ways, so the swap costs you nothing. One free exchange per customer.

Yes, because the weight doesn’t hang from a wire or from the straps. The full-width band carries it on your ribcage, the molded cups lift each side, and the grip hem keeps the band flat. That’s the whole design: support from structure, not from metal.

The silicone grip hem keeps the band flat on the skin instead of folding over itself. And if it ever rolls on you, you have 99 days to get every cent back.

It’s the same medical-grade silicone used in adhesive-free shapewear hems: a smooth strip, no glue, no pulling. If your skin disagrees, the 99-day guarantee has you covered.

No. The pad is sewn into the cup, so there are no removable inserts to fold by mid-day or escape in the machine.

Because you wear a bra every day and wash it often. Four in rotation means there’s always a clean one that fits, and with 2 free the price drops to $24.99 per bra instead of $49.98 .

Free tracked shipping on every order in the US and the UK. Orders ship within 24 hours with full tracking; US orders placed before 2:00 PM ET go out the same business day. UK delivery typically takes 5-9 business days.

Full shipping policy

We ship to the United States, the United Kingdom and Italy, with free tracked shipping on every order. UK delivery typically takes 5-9 business days.

Your tracking link is in the shipping confirmation email. If tracking hasn’t moved in three business days, email us with your order number and we’ll chase the carrier for you.

Check spam and promotions first: it’s usually there. If it isn’t, the email may have a typo: send us the name you ordered under and we’ll find the order and correct it.

Email us as soon as possible. We can edit anything up to the moment the order is packed. After that it’s a return or the free size exchange.

Yes, if it hasn’t shipped. Since we ship within 24 hours, email us right away. Once it’s in transit, use the 99-day guarantee instead.

Check with anyone else at the address and around the entrance first, since carriers often mark early. If it’s still missing after 24 hours, email us with your order number and we’ll make it right.

Email us a photo and your order number. We replace it at our cost, and you don’t pay shipping either way.

Wear it, wash it, live in it for 99 days. Not the one? Full refund, no restocking fees.

Full refund policy

Yes. Wearing and washing it is the only way to know, which is why the window is 99 days and not 14.

Email us with your order number and what you need. We reply with return instructions and, for a size swap, we ship the correct size within 48 hours.

We refund to your original payment method once the return is received; the bank then takes its usual few business days to post it.

All major credit and debit cards, plus the express wallets shown at checkout (Shop Pay, PayPal, Apple Pay, Google Pay). Prices are shown in USD in the US and in GBP in the UK.

No. We do not use discount codes. The Buy 2 Get 2 Free offer applies by itself in the cart, so the discount is already on before you reach checkout and there is never a code to enter.

There is no code to wait for. The Buy 2 Get 2 Free offer applies by itself in the cart, so your 50% is already on as soon as you add four. If the cart is not showing it, email us and we will sort it with you.

The unsubscribe link is at the bottom of every email, or email us and we’ll remove you.